Reports are coming in that a list of App Store and iTunes services are currently down for users. Those affected are prevented from logging into their accounts, downloading and updating apps, or streaming previously purchased content. Apple’s system status as of 05:33 PM EST doesn’t list any services as being out, but tweets directed at Apple’s official support account seem to indicate otherwise.
Liam McLoughlin on Twitter has stated that he is running into issues at the time: random messages coming up saying purchases cannot be made at this time, and that he is have trouble logging in. Today’s outage comes a few weeks after a previous widespread outage took out Apple Music, iCloud Music Library, and iCloud. Apple has previously remained quiet when these outages occur, relying on using the System Status page to communicate to customers of any issues. Zac Hall had previously delved into how Apple should better handle these situations, especially when they expect customers to put more faith in them for future cloud-based services.
@gregbarbosa pic.twitter.com/kEyW0qV4bf
— Liam McLoughlin (@LJPmcLoughlin) June 24, 2016
#appstoredown @AppleSupport @AppStore @tim_cook please put out a statement
— yanatha (@yanatha) June 24, 2016
@AppleSupport having the same issues as everyone else with downloading apps from the App Store. Can we get a statement?
— c00sa (@c00sa) June 24, 2016
@AppleSupport seems App Store is down. Click on “update” and it won’t do so. iPhone 6 Plus
— Allen Sullivan (@allensullivan) June 24, 2016
@AppleSupport Why isn’t the iTunes store working on my iPhone right now? Can’t download an app.
— Jacob (@tehjacobjones) June 24, 2016
We’ll continue to monitor the issue and update when they appear to be resolved. If you are experiencing any other issue not noted by the App Store being down, you may reach out to Apple through their support. Feel free to reach out to us at @9to5mac or @gregbarbosa with any other error messages you may be receiving.
@AppleSupport I can’t sign in to my account on any of my devices. Can you see if I’m locked out or something?
— Mikey (@JustMikeyORL) June 24, 2016
Update 06/24/2016 7:42 PM EST: Apple’s System Status page officially lists services as having been down as far back as 2:30 PM EST. Currently App Store, Apple TV, iBooks Store, iTunes in the Cloud, iTunes Store, Mac App Store, and Volume Purchase program are experiencing service disruption.
Update 06/24/2016 8:40 PM EST: As of 8:30 PM EST, Apple’s System Status page shows all services are back to normal.
